BEC商务英语初级精选口语对话模拟(7)

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lost luggage

  mr. lee: hi. i came in on flight 513. everyone else took their luggage off the conveyor belt, but mine doesn’t seem to be there.

  clerk: let me check the computer. uh- oh. looks like your luggage is on its way to paris.

  mr. lee: you’re kidding. what am i going to do?

  clerk: well, we can give you this lovely shaving kit and call you the minute your luggage arrives here. just leave us a contact number.

  mr. lee: you can reach me at 13661306917.

  clerk: thank you. i am terribly sorry about this. it very happens. we do have a sophisticated tracking system, so i know we will find it soon. but we apologize for the inconvenience.

  mr. lee: that’s ok. there wasn’t anything important in there anyway. the shaving kit more than makes up for many lost luggage.

  clerk: wow! i have been working here for 15 years and you’re the first person to accept a lost luggage situation cheerfully.

  mr. lee: i’ve had a lot worse problems than this traveling so it’s really no big deal.

  checking in

  mr. lee: hi. i’m here to catch flight 513 to new york.

  ms. shrimp: may i see your ticket please?

  mr. lee: here you are. do you need to see my passport?

  ms. shrimp: any form of picture i.d. will do.

  mr. lee: hmmm…a photo i.d. i have my new jersey driver’s license is that ok?

  ms. shrimp: that will do. what an interesting picture! how old is it?

  mr. lee: actually it was taken just last year, but i had a shaved head and a beard. can you still recognize me?

  ms. shrimp: barely. will you be checking any luggage today?

  mr. lee: yes. one suitcase. i also have a carry – on bag.

  ms. shrimp: ok. mr. lee, you’re all set. your flight leaves from gate 10. boarding begins at 10:30

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