一、委婉抱怨
不知你是否能够帮助我一下
很抱歉,打扰了,我想……
有点事情想请你帮个忙
真不好意思,只是
I wonder if you could help me
Look, I’m sorry to bother you, but
There’s something you could help me with
I hate to have to say this, but
二、如何劝解别人的生气
放心吧 你难得不觉得你自己是不是反应过度了一点吗?(太敏感了吗)
没什么值得心烦的
你一说,我还真不好意思(难为情了)
Take it easy!
Don’t you think you’re overacting a bit?
There is no reason to get upset.
I am sorry to hear that.
三、提出建议和忠告
不知您有没有考虑过……
我想那是一个不错的注意
你想到过没有
你总是……
我要是你,就……
你最好
I was wondering if you’d ever thought of
I think it might be a good idea. Have you ever thought of
Don’t you think it might be a good idea to
You could always……
If I were you I’d……
Why don’t you……
You’d better……
四、了解别人经历
Didn’t you once……帮助别人回忆
Did you ever……
Tell me about the time you……
I hear you once……
You’ve…, haven’t you?
What happened next? 后来呢
Why didn’t you…? 你为什么不
Did you… before that?
How do you feel when ?那时候你感觉如何
Where were you doing while……?
Then what did you do?
Did you think of…?
五、回顾时引导别人的想象
要是……你会干了些什么
要是……情况会怎么样
如果……你会有什么样的感觉?
What would you have done if
What would have happened if
How would you felt if
六、这样回应引导
我不知道,我猜我会
很难说,但是我想我会
当然啦,我……
Oh, I don’t know, I guess I would have…
Hard to say, but I think I would have…
Well, of course, I could have
七、老实道歉
噢,实在对不起 Oh, I’m awfully sorry……
歉意之深,实在是无以言表 I can’t tell you how sorry I am……
我真不知该怎样说才好 I just don’t know what to say……
万分抱歉 I’m extremely sorry。
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