Business Etiquette for the New Workplace

基本信息·出版社：Harvard Business School Press
·页码：168 页
·出版日期：2005年11月
·ISBN：1591399742
·条形码：9781591399742
·版本：2005-11-21
·装帧：平装
·开本：20开 Pages Per Sheet
·丛书名：The Results Driven Manager
·外文书名：哈佛商学院RDM系列: 新工作岗位上的礼节

内容简介 Book Description
Business is built on relationships, but human interaction is fraught with communication land mines that can range from embarrassing to punitive. This guide offers savvy advice for managers on how to conduct themselves professionally and effectively.

-Communicate for positive outcomes
-Recover from awkward encounters
-Understand the unwritten rules of email, office politics, and more

Book Dimension
length: (cm)19.7 　　　 　　　　　 　　　　　 width:(cm)12.8
目录
1.Avoiding common etiquette pitfalls
2.Communication breakdown : nine mistakes managers make by Stever Robbins
3.Say it straight by Ken O'Quinn
4.How strength becomes a weakness by Monci J. Williams
5.Uses and abuses of humor in the office by Constantine von Hoffman
6.Knowing when to communicate
……